Privacy Policy
OnMondays Studio
Effective Date: May 5, 2026
Last Updated: May 5, 2026
1. Introduction
OnMondays Studio (“we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
We are a boutique creative studio based in Alberta, Canada. As an Alberta-based private sector organization, we are subject to Alberta’s Personal Information Protection Act (PIPA). Where our activities involve the collection, use, or disclosure of personal information across provincial or national borders, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) may also apply. This Privacy Policy is designed to meet the requirements of both laws.
2. Contact Information
Privacy Officer: OnMondays Studio
Email: sofia@onmondaysco.com
For privacy-related inquiries, complaints, or to exercise your rights under PIPA or PIPEDA, please contact our Privacy Officer via email. A mailing address is available upon request for formal complaints or legal correspondence.
3. What Personal Information We Collect
Under PIPA, “personal information” means information about an identifiable individual. We may collect the following types of personal information:
3.1 Information You Provide Directly
Contact Information: Name, email address, phone number, business name, and mailing address.
Project Information: Details about your business, project requirements, budget, and design preferences.
Communication Records: Messages sent through our contact forms, emails, phone calls, and meeting notes.
Payment Information: Billing address and payment details. We do not store credit card numbers directly; payment processing is handled by secure third-party processors.
3.2 Information Collected Automatically
Website Usage Data: IP address, browser type, device information, pages visited, referring URLs, and time spent on the site.
Cookies and Similar Technologies: We use cookies to improve website functionality and analyze usage patterns. See Section 11 for details.
Analytics Data: Website performance metrics and aggregated user behavior patterns collected through third-party analytics tools.
4. How We Use Your Personal Information
We collect and use your personal information only for purposes that a reasonable person would consider appropriate in the circumstances, as required by PIPA. These purposes include:
4.1 Business Operations
Providing branding, web design and development, children’s book design, and creative services
Communicating with you about projects, proposals, and services
Processing payments and maintaining financial records
Managing client relationships and providing support
4.2 Website Functionality
Improving website performance and user experience
Analyzing website traffic and usage patterns
Maintaining website security and preventing unauthorized access
4.3 Marketing and Communications
Sending newsletters or promotional materials, only with your express consent
Sharing portfolio examples and case studies, only with your consent
Following up on inquiries and project proposals
5. Consent
Under PIPA, we are required to obtain your consent before collecting, using, or disclosing your personal information, except in limited circumstances permitted by law. Consent may be express (for example, when you submit a contact form or sign a project agreement) or implied (for example, when you voluntarily provide your business card or email us directly).
You may withdraw your consent at any time by contacting our Privacy Officer. Please note that withdrawing consent may affect our ability to provide certain services to you. We will inform you of the consequences of withdrawing consent at the time of your request.
6. How We Share Your Personal Information
We may share your personal information in the following circumstances:
6.1 Service Providers
We use third-party service providers to help us operate our business. These may include:
Web hosting and cloud storage providers
Email marketing platforms
Payment processors
Analytics and website optimization tools (such as Squarespace Analytics or Google Analytics)
Project management and communication tools
We require all service providers to maintain appropriate privacy and security standards through contractual agreements and limit their use of your information to the purposes for which it was shared.
6.2 Project Collaborators
We may share relevant project information with subcontractors, freelancers, or production vendors working on your project. We will obtain your consent before sharing your personal information with project collaborators, and we require them to protect your information in accordance with applicable privacy laws.
6.3 Legal Requirements
We may disclose your personal information without consent where permitted or required by law, including:
In response to a court order, subpoena, or lawful request by a government authority
To protect the rights, property, or safety of OnMondays Studio, our clients, or the public
In connection with a business sale, merger, or acquisition, provided the acquiring party agrees to protect your personal information in a manner consistent with this policy
7. International Transfers
Some of our service providers and tools may be located outside Canada, including in the United States. When your personal information is transferred outside Canada, it may be subject to the laws of the country in which it is held. We take reasonable steps to ensure that any international transfers are conducted in accordance with PIPA and PIPEDA, and that your information receives an adequate level of protection.
By using our Website or services, you acknowledge and consent to the transfer of your personal information to jurisdictions outside Canada for the purposes described in this policy.
8. How We Protect Your Personal Information
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include:
8.1 Technical Safeguards
Secure website encryption (SSL/TLS)
Secure data storage and backup systems
Access controls and authentication
Regular security updates and monitoring
8.2 Organizational Safeguards
Access to personal information is limited to those who need it to perform their duties
Confidentiality agreements with employees, contractors, and collaborators
Regular review of privacy and security practices
Incident response procedures for data breaches
No method of transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of your personal information.
9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our general retention periods are:
Client project information: 7 years after project completion, to meet business and legal requirements.
Marketing communications: Until you unsubscribe or withdraw your consent.
Website analytics: 26 months, or as configured in our analytics tools.
Financial records: As required by the Canada Revenue Agency and applicable tax legislation.
When personal information is no longer needed, we will securely destroy or de-identify it.
10. Your Privacy Rights
Under PIPA, you have the following rights with respect to your personal information:
10.1 Right of Access
You may request access to the personal information we hold about you. We will respond to your request within 45 days, as required by PIPA (or 30 days under PIPEDA, where applicable). We may charge a minimal fee for processing complex or voluminous requests, and we will inform you of any fees in advance.
10.2 Right to Correction
You may request that we correct any inaccurate or incomplete personal information. If we disagree with a requested correction, we will note your request alongside the information in our records.
10.3 Consent Withdrawal
You may withdraw your consent for marketing communications or other non-essential uses of your personal information at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
10.4 How to Exercise Your Rights
To exercise any of these rights, please contact our Privacy Officer at sofia@onmondaysco.com. We may need to verify your identity before processing your request.
11. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. The types of cookies we use include:
11.1 Essential Cookies
These cookies are necessary for core website functionality and security. They cannot be disabled without affecting how the website operates.
11.2 Analytics Cookies
These cookies help us understand how visitors use our website so we can improve the experience. You can opt out of analytics cookies through your browser settings.
11.3 Marketing Cookies
If used, these cookies support advertising and marketing efforts. They require your consent and can be managed through your browser’s cookie settings or any cookie consent tool we provide on our website.
You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect website functionality.
12. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies before providing any personal information.
13. Children’s Privacy
Our services are directed to businesses and individuals over the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete the information.
14. Data Breach Notification
In the event of a data breach involving your personal information that creates a real risk of significant harm, we will notify the Office of the Information and Privacy Commissioner of Alberta (OIPC) as required by PIPA. We will also notify affected individuals as directed by the OIPC or as otherwise required by law. Notification will include a description of the breach, the types of information involved, and steps you can take to protect yourself.
15. Complaints Process
If you have concerns about how we handle your personal information, we encourage you to contact our Privacy Officer first. We will investigate your concern and respond within a reasonable timeframe.
If you are not satisfied with our response, you have the right to file a complaint with:
Office of the Information and Privacy Commissioner of Alberta (OIPC)
Website: www.oipc.ab.ca
Phone: 780-422-6860 (Edmonton) or toll-free 1-888-878-4044
Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable laws. When we make changes, we will:
Post the updated policy on our website with a revised “Last Updated” date
Notify you of significant changes via email or a prominent notice on our website
Obtain your consent for material changes that affect how we use your personal information, where required by law
Your continued use of our website or services after any changes are posted constitutes your acceptance of the revised Privacy Policy.
17. Contact
For any questions about this Privacy Policy or our privacy practices, please contact:
OnMondays Studio
Email: sofia@onmondaysco.com
Mailing address available upon request.